Krispy Kreme Doughnuts in Shawnee Mission

Love 'em ... especially when freshly made and still warm.

Love there fresh off the rack glazed doughnuts. Friendly service

Donuts were great- Amy- took my order in the drive thru- she was incredibly rude and the least friendly staff member I have ever had at this location. Its back to Dunkin Donuts for me!!!

The original glazed donuts are hands down the best creation by krispy Kreme. We have tried chocolate glazed, chocolate filled original and strawberry. I'd say these are the best so far. Also, if you're ordering iced coffee, make sure you ask them extra ice. Sometimes they end up adding hot coffee and little ice resulting in room temperature 'iced' coffee (ridiculous!)

I haven't had a donut in years, but they had a free offer for graduates. My daughter has really felt the stress of completing her undergraduate degree during Covid19 so it was fun to drive through and have a little recognition for how hard she has worked. Thank you, Krispy Kreme!

The best doughnuts in Kansas City

Good.I prefer them when they're hot off the line.

Customer service is 3.5 but they get a 5 star because of the bakers. The cashiers are decent but the bakers completely make up for the cashiers. 🤣🤣🤣 the bakers dozen is my one of my go to and I feel like you cant go wrong with a bakers dozen. You get to choose whatever donuts you want and what type you want. The blueberry cake donuts are a life changer 🤣🤣🤣 my wife knows how to get my attention if I choose to tune her out 🤣🤣🤣 by saying shes going to eat my blueberry cake donut that will get my attention quick! 🤣🤣🤣

Best donuts ever always hot I can't eat donuts if they are not hot and fresh but they pricey but still cheaper than Dunkin and they are made in front of u fresh not like at other places

My daughter whom is a young African American lady also a 2020 graduate drive there regarding the offer for the free dozen for 2020 college or high graduates was turned away from this location. She was told she could not enter the building and would need to go through drive thru. She tried to explain the police was re directing them and it was not possible. She was told that was not their problem. My daughter saw all non black graduates entering the bldg and coming out with the donuts. She was not happy that she is going through a a life changing event as well as all other seniors that she would experience such rudeness and prejudice. Thank Krispy Kreme for my making my daughters first ever experience with you an unhappy one.

Wish Krispy Kreme had some kind of sugar free options, other that black coffee.

Best donut store has good coffee.

So, those who know me well know that I like sweet things. And they also know that I like coffee. So please don't be alarmed if I say that Krispy Kreme is a scary place for me, because it's more accurately I become scary because I have Best of Both Worlds of sweet and caffeine! So most people really don't want to see me there for very long! LOL Also there is a huge debate among donut fans between light fluffy donuts and thick hearty cake Donuts. Problem for me, is that I like both! LOL And although you could sometimes say I am the Roy Rogers of donuts, as in, I haven't met a donut I didn't like, that is not true. I was head over heels for the astronaut Donuts that they made in July. Unfortunately now it's August! Seriously, if you like fluffy glazed Donuts, you can't go wrong here. Some people really like the chocolate glazed as well. Enjoy your sweet, and also bring the kids to see how Donuts are made. They'll love the see through wall.

Great!! Just like I remember from my childhood 🔥🔥

They were very rude ordered and paid for in advance on line. When got to door no one came out so drove through drive through was finally given my order but told i needed to pay when I already had. It was like they didn't have a clue what was going on!!! Finally had to cancel online order to pay again at window. Really strange ordeal!! Donuts are yummy of course as always!

Great selection even @ 11:50am on a Sunday! Fresh and delicious.

Can never go wrong with with the hot and now light on! Their donuts are always good but especially the hot ones!

Always an excellent place to get a doughnut! There is no better place to stop by and watch doughnuts being made. It is just fascinating to watch the doughnuts being cooked and flipped and then the best part, the glaze! Kids absolutely love to watch the process, who am I kidding, adults love it too! The employees are always very polite and helpful and it is very easy to get in and out of the store quickly...unless you get hypnotized by the doughnut making machine. This store has a very convenient location on the south side of Shawnee Mission Parkway just to the east of I-35. They are open very early so there is no excuse not to stop by and pick up a dozen or two of doughnuts before work.

They had hot and fresh doughnuts! We got 3 dozen for a bargain!

Just I got the Sunday paper and there’s a coupon for Krispy Kreme so we decided to go and get some donuts. It was a buy one get one free and a dozen of mixed donuts for 6.99. When I told the cashier that I was using a coupon, she just said oh I’ll take care of you at the window. I wasn’t even done ordering.I gave them both coupons they didn’t honor the 6.99 coupon and didn’t tell me until after I ended up paying. Your employees shouldn’t act bothered when a customer is coming in with a coupon. If they don’t like coupons, the you guys shouldn’t put coupons in the Sunday paper. I would assume that you put coupons in the Sunday paper so you can attract new customers like myself, this was the first time I’ve ever been to Krispy Kreme’s drive-through and it was the worst experience. Will not do that again

Made a special trip to Kansas for the patriotic donuts, per the email advertisement I received the night before. The app said this location opened at 8am, but upon arrival I learned the store opened at 6am, so all the pateiotic donuts were sold out. I drove out-of-state for nothing, pretty disappointed.Accurate hours displayed on the app, or preparing more of the special occasion donuts would have prevented this. Bummer.

Went by a Krispy Kreme Doughnut shop this evening seen the light on that represent that they are making their glazed doughnuts hot and fresh sooo delicious! Went in to get my free doughnut but they stopped giving away their hot fresh yummy delicious doughnuts I said so your light was a trick to pull me in so i bought a couple of doughnuts which i was going to anyways but the free hot one was like an incentive to buy more!

I went through this drive thru and the girl gave me attitude. I nicely asked what they had. Krispy Kreme either bed nice to your employees or teach how how to talk nicely to other human beings.

I love, love, love this place. Always friendly staff. Clean and great doughnuts.

Awesome! Good customer service and quick. Hot and fresh!

Always has fresh donuts unlike the Krispy Kreme on state ave. Polite service every time.

This is my favorite donut place. And yes. If I'm of a mind for donuts (which isn't very often) but if I'm of a mind, I WILL drive to Kansas for some Krispy Kreme. I'll just work out once I'm finished because it's just. that. good.

Service was marginal at best and they were out of 50% of the donuts they normally sell. But the glazed donuts we're good.

Friendly staff and very timely. In and out.

I’ve got two dozen Krispy Kreme glazed donuts in the drive-through it was a buy one get one but I noticed when I got home and opened in the glaze donuts look about half the normal size what’s up with that, I would call them Miniature glaze donuts lol.. They still taste good but it looks like they’re downsizing to save money on the side of their donuts. Skimping on quality and the size is how donut shops Lose customers

Always pick up a box of fresh glazed! Really good doughnut shop and they always have a great selection! I will definitely return, I've been coming back for over 15 years!

Very awesome doughnuts! I absolutely love these and the service here is very nice, the workers are great and the doughnuts are always very good!

Good food and prices. All three times I've been here the staff has gone above and beyond.

Who doesn't love Krispy Kreme donuts, hot fresh and dangerous, be careful because you may eat the whole dozen. I ordered a dozen of the hot delicious Donuts.

We showed up this evening for a Cub Scout field trip not knowing what to expect. Amy was awesome with the kiddos and did a great job answering all of their questions and showing them the process of donut making. Great experience, warm donuts on point, and the staff was super friendly! Thanks again!!

Accident Donuts love the bear claws and cinnamon twists

Very cold inside but great doenuts

Excellent donuts. Quick service and the staff was polite and genuine. Only 5 police in the parking lot. That red light was on. The parking lot is clean. Right off the highway close to Antioch park. General Manager did they are hiring.

Great employees who are ready to answer your many donut questions on their great many flavors.

It's a great donut shop with a patient staff.

Love the chocolate iced and Kreme filled!! Nice clean store.

Nice selection. We order with the app and the order was fresh and ready to go.

Awesome! Today was buy 12 get 12 free. Well I didn't know, and one of the employees mentioned if I knew to use a special code for the buy 12 get 12. I didn't know about this, so he helped me out and gave me another 12. THATS an amazing employee, cause he honestly didn't have to. Thanks Krispy Kreme!!

I love coming to this location, staff is always friendly and fast!

I went inside to place my order, and nobody acknowledged me. One guy looked at me three times, but it must be to much effort to greet a customer. I can see why he works at a donut shop.

After the cashier has more experience during a rush, I'm sure he'll do better. Fire under pressure is always sad.

Poor customer service. Tried to order a jelly doughnut and were told they don’t make them. Got to the window and asked about it for them to say they do make them. Had to go through the drive thru again to get the jelly filled because she wouldn’t add the single doughnut to our order. If these darn pregnancy cravings and the fact I drove 30 minutes for this doughnut hadn’t been so persistent, I’d have cut my losses and not bought the other doughnut. We’ll never be back and we’ll pay more to go to dunkin by our house.

Was clean enough, people were not very friendly. Roof of my mouth was coated in grease after I ate one donut:(Waste neat seeing them being made. Will never go again.

Krispy Kreme donated donuts to my school's project lit club and they were super good. Thanks Krispy Kreme!

Great donuts and experience for the family. Get to watch the donuts being made. Staff seem to not really love their jobs, but always polite.